Pickup availability
When local pickup is configured for any of your store locations, Pave automatically displays a pickup availability section on the product page so customers know which locations have the variant in stock.
Where it appears
- The Product page and Featured product, in the Buy buttons block, below the buttons.
Prerequisites
To enable pickup availability:
- Go to
Shopify admin > Settings > Shipping and delivery. - Under Local pickup, click Manage for each location where you want to offer pickup.
- Enable local pickup, set pickup-ready time estimates and instructions, and save.
Once configured, Pave automatically renders the availability section on every product page where at least one location offers pickup.
What customers see
For the currently selected variant, Pave shows:
- Whether pickup is available at the first location Shopify lists for that variant, with its name.
- The pickup-ready time estimate (for example, “Usually ready in 24 hours”).
- When more than one location offers pickup, a View store information link that expands a list of every pickup location, with the variant’s availability, ready time and address at each.
When the customer changes variant, the availability updates for the new variant. Pickup instructions are not shown on the product page; Shopify includes them in the order confirmation.
Out-of-stock variants
If a variant is out of stock at every pickup location, the availability section shows that the variant is currently unavailable for pickup. Customers can still order with shipping if shipping is configured.
Tips
- Enable pickup at every location where you can fulfill it. Even if your warehouse can’t easily handle pickup, enabling it for one or two locations adds a fast option for nearby customers.
- Set realistic pickup-ready times. “Usually ready in 24 hours” sets expectations. “Usually ready in 1 hour” promises the customer something they may not get on busy days.
- Be specific in pickup instructions. “Use the front entrance, ask for [name]” is more useful than “Pickup available”. Custom instructions reach the customer with the order confirmation.
Troubleshooting
- The pickup section doesn’t appear. Confirm at least one location has local pickup enabled. If no location has pickup enabled, the section is hidden.
- The wrong location appears first. The order comes from Shopify. Customers can open View store information to see every location.
- Variant shows as unavailable but I have stock. Confirm the variant is assigned inventory at the pickup location in
Shopify admin > Products > [product] > Inventory.