Support
Pave is supported directly by Corebia. This page is where the theme’s Support link in your Shopify admin brings you.
Get help
We reply within 2 business days. Anything that takes a storefront offline or blocks checkout is treated as critical and handled immediately.
Before you write
Two things answer most questions faster than we can:
- FAQ. The questions we get most often, with answers.
- The documentation. Every setting in the theme is documented, under Theme settings, Sections and Templates. If a setting isn’t doing what you expect, its page will usually say why.
What support covers
In short: the theme, as it ships. Bugs, broken layouts, questions about how a setting works, and help getting set up.
It does not cover code you or a developer have added, third-party apps, or custom design work. The full boundary is in the support policy, which is worth reading before you commission changes to the theme.
In this section
- Support policy: What we cover, what we don’t, and how fast we reply.
- Contact: How to reach us and what to include.
- FAQ: Common questions.