Password page

What visitors see while the store is password-protected. It uses the Password page section, which can carry a countdown to launch and an email signup, so the wait can collect an audience rather than just block one.

Turn password protection on and off under Shopify admin > Online Store > Preferences, at the bottom.

Section settings

  • Color scheme. Default: scheme-1.

Branding

  • Show logo. Uses the logo from Logo. Default: on. With no logo uploaded it falls back to the shop name.

Content

  • Heading. Default: Opening soon.
  • Message. Default: We're putting the finishing touches on something new. Enter the password below for early access. A message you write in Shopify admin > Online Store > Preferences, under the password page settings, takes precedence over this one; this text only shows while that admin field is empty.

Countdown

  • Launch date. Format: YYYY-MM-DD, for example 2026-06-01. Leave blank to hide the countdown.
  • Launch time. Format: HH:MM in 24-hour time, for example 09:00. Used together with the date and timezone. Default: 00:00.
  • Timezone. The timezone the launch date and time are read in. Default: UTC. The list covers major zones from Auckland (NZST/NZDT) to Los Angeles (PST/PDT), São Paulo (BRT) and Buenos Aires (ART).

Email signup

  • Show email signup form. Default: off.
  • Signup prompt text. Default: Be the first to know when we launch. Shown when the signup form is on.

Background

  • Background image. 1920 x 1080px recommended. A gradient overlay is applied automatically.

The password itself

Set under Shopify admin > Online Store > Preferences, not in the theme. The page always shows the entry field; these settings control everything around it.

Where signups go

Addresses collected here land in Shopify admin > Customers as subscribers to email marketing, tagged password-page so you can find the pre-launch list later. It is the same place the Newsletter section sends them. A pre-launch list is usually the most valuable one a store ever builds, so it is worth turning the form on even for a short closed period.

Tips

  • Set the timezone. It defaults to UTC, which is the wrong local hour almost everywhere. A countdown that hits zero at the wrong time is worse than none.
  • Turn the countdown off unless the date is firm. A countdown that expires with the store still closed reads badly.
  • Check which message is live. If the admin’s password page message is filled in, it is the one visitors read, whatever the theme editor shows in Message.
  • Use one strong image. This page is one screen with no scrolling; it is the whole first impression.
  • Preview it while logged out. Signed in to your admin you bypass the password, so use a private window to see what visitors see.

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